EASA would like to inform our clients and customers that we are currently experiencing IT changes that are causing disruptions.


We would like to sincerely apologise in advance for this inconvenience and direct you to the following:


  • If you have sent an email to EASA in the last 24 hours and not received a response, please resend to the same email you sent it to
  • If you are requesting critical incident support, please contact Leela on 0400 463 789 or send an email to practicemanager@easa.org.au
  • If you are requesting information on training or workplace solutions, please send an email to corp@corp.org.au


We endeavour to have these disruptions resolved in a timely matter. We do appreciate your patience and thank you for your understanding.


Kind Regards,


EASA Administration

course_leadership_emotional intelligence

Emotional Intelligence (EQ)

Literature suggests that EQ may be a better predictor of effective leadership and success in both work and personal lives than IQ. This is because a person’s ability to perceive, identify and manage emotions provides the basis for the social and emotional competencies that are important for success in almost all jobs.

This workshop provides an overview for developing EQ capabilities and why these competencies contribute to personal and organisational success. Participants discover how to make their emotions work for them by using them to guide their behaviour and thinking in ways that enhance their own and their organisation’s performance.

In this session we will explore:
  • What is Emotional Intelligence?
  • Own levels of Emotional Intelligence
  • The four domains of Emotional Intelligence and their impact on working lives
  • Creating a personal development action plan
Request a Quote
Share by: